Support Services, Information, Advice and Personal Advocacy: Responding in person/phone to a range of queries from older people and their carers eg. Advising where to obtain a service, what is available. Providing confidential support and empowerment to older people.
Information Resources: Providing written materials eg. pamphlets and resources eg. videos and books.
Visiting Services: Providing visitors who make regular visits to socially isolated older people in their homes via Age Concern Accredited Visiting Service and non-accredited programmes.
Education: Holding education seminars for the public eg. positive ageing, Enduring Power of Attorney, etc.
Social Activities: Holding events that provide social connection between older people eg. drop in centres
Elder Abuse and Neglect Prevention Service: Providing confidential support, advocacy and information for people facing elder abuse and neglect.
Transport: Providing a transport service to places such as clinics or shopping centres
In-home Support: Referring on to recommended services (eg. trade services) that can provide for the necessary maintenance work to be done in client’s homes. Referring on volunteer workers to undertake small jobs for older people eg. gardening
Exercise/Mobility: Holding exercise programmes in the local community.
Sale or loan of equipment: wheelchairs; scooters, and other adaptive equipment
Representation: Providing representation and advice on older peoples’ issues to local influential groups eg. District Councils.