Nurse Maude Palliative Care & Hospice Service


15 Mansfield Avenue

(03) 375 4274




The Nurse Maude Hospice Palliative Care service provides specialised hospice palliative care in the community, the patient’s own home and in the Nurse Maude Hospice for patients who have a life-limiting illness.

Friends and family are welcome to visit the Hospice at any time and there are facilities for close relatives or friends to stay overnight. Patients may be attended by their own doctor or choose to be cared for by the Hospice medical staff.

Hospice palliative care is centred on the needs of patients and their families/whanau and embraces the physical, social, emotional and spiritual elements of wellbeing – tinana, whanau, hinengaro and wairua – that enhances a person’s quality of life.

Nurse Maude’s Hospice Palliative Care Service covers the greater Canterbury region, covering an area that encompasses Kaikoura, Ashburton, Banks Peninsula and across to Hanmer Springs and the West Coast.

The Hospice Palliative Care team comprises doctors and allied health professionals as well as nurses, a chaplain, counsellors and a Maori Support worker.

Referrals to this free service may come through the patient’s doctor, hospital, social worker or another health care provider.

Palliative Care Nurses can be contacted 24 hours a day on 03 375 4274.


The Family Support (Counselling) Service provides a confidential, neutral and non-judgmental person to talk to for those diagnosed with a serious illness or dealing with a loved one becoming seriously ill or dying.

Nurse Maude’s qualified counsellors can provide information, reassurance, resources and strategies to help cope with grief and loss and, if necessary, refer clients to other health providers.

Counsellors are supported by a team of volunteers who are experienced in providing telephone and face-to-face support.

The service is available to anyone who needs counselling and support for grief, loss and bereavement.

Support and counselling is provided on a one-to-one basis, in a family or group session at the client’s home, at Nurse Maude, or another venue. On-going support is provided by telephone.

Services of Remembrance are held several times a year, with families invited to attend nine to twelve months after the death of a loved one.

The Family Support (Counselling) service is free of charge.

8.30am – 5pm, Monday to Friday, with some flexibility depending on need.
Ring to arrange an appointment or after hours support.


Death, Grief, Holistic Care, Hospitals, Palliative Care