Age Concern Canterbury office is not open however we are still working.

As of March 24, 2020, our visiting service, café groups, social outings, driving seminars and Steady as You Go classes have all been suspended, as have our home and office visits.


However, we are still working from home and we are open for phone calls.

We are available for any calls relating to Elder Abuse and will also help direct older people to get acess to services or to help meet their needs in these changing times.

Our Social Connection team are contacting all of those clients who would normally attend the cafes and social outings, and we are trying to keep in touch with as many of our clients as we can.


You can still call us on 03 366 0903 or 0800 80 33 44.


We ask that you leave a message with your name and telephone number and a staff member will respond to your query as soon as possible.


We are following the Ministry of Health guidelines for all our services and using the most current advice in these rapidly changing times.


  • Please do take this seriously for your own protection – don’t go out if you don’t need to, with the exception of a walk for exercise and fresh air if you are able
  • Keep informed from trusted sources –
  • Seek medical advice if you are unwell through the free Healthline number 0800 358 5453 or by phoning your GP
  • Ask family friends and neighbours to help you with contactless drop-offs of things you need (for example groceries and medication)
  • If you have an doctors appointment call first and check that it is still happening before making plans to go e.g. flu shots. Medical clinics have a process in place for safely giving flu shots to those over 70.
  • Keep up connections with your friends and family using skype and phone where possible
  • Ask for help if you are struggling with anxiety –  you can call the free 1737 number on a mobile phone, dial 0800 1737 1737 on your landline phone, or visit the website 
  • Maintain a daily routine where possible
  • Exercise at home
  • Enjoy your hobbies, rediscover your favourite books or find some new hobbies to keep you occupied.