NetSafe ( Net Safe )

NetSafe receives reports of common digital challenges that cause financial and emotional harm to New Zealanders. Reports are submitted via the Online Reporting Button website, via their free telephone helpline (0508 NETSAFE) and via email and social media channels including Twitter and Facebook. Kiwis can report online scams and frauds, privacy breaches, online trading complaints, … Continued

Citizens Advice Bureau Christchurch – North CAB

Offer free confidential advice, information and referral by trained volunteers. Open: Monday, Wednesday, Thursday and Friday 11am – 5pm / Tuesday 2pm – 5pm. Location: The Village@Papanui, 460 Papanui Road, Papanui, Free legal advice and JP clinics available at West and City branches. Please call and check details.   Satellite Service available at The Loft … Continued

Citizens Advice Bureau Christchurch – City CAB

Offer free confidential advice, information and referral by trained volunteers. Open: Monday and Friday 9am – 12noon / Tuesday, Wednesday & Thursday 9am – 3pm. Free legal advice Thursday 1.00pm – 2.00pm. Call to confirm on the day. Satellite Service available at The Loft – Eastgate Mall – Tuesday 11.00am – 2.00pm

Consumer Affairs, Ministry Of

For information regarding CONSUMER enquiries or complaints, look up on the above website or contact the (CAB) Citizens Advice Bureau at 0800 367 222 or Christchurch City (Student Building Polytech) 366 6490, Christchurch North (Fendalton Library) 359 8090 Christchurch West (Hornby) 349 5236, North Canterbury 03 313 8822 or the 0800 FOR CAB-0800 367 222.

Health Cert- Quality and Safety ( Rest Home Audits )

Certification of Healthcare Services     General information This webpage provides information for providers of hospital and rest home services and residential care for people with disabilities and to the public about the certification of these services. Changes have been made to the legislation for the licensing of hospitals and rest homes and the registration … Continued

Nationwide Health & Disability Service

Advocacy Services South Island 0800 555 050 e-mail advocacy@hdc.org.nz By Law everyone receiving a health or disability service has the protection of the Code of Health and Disability Services Consumers’ Rights. An independent Commissioner, Ron Paterson, promotes and protects these rights. Independent Advocates will help people make sure that their rights are respected. To contact … Continued

Banking Ombudsman

/ Monday – Friday 8.30 – 5.00 The banking ombudsman is a free, external and independent process to help people sort out their unresolved problems with banks. Anyone can use the scheme, including groups of people such as partnerships, clubs and companies, so long as the complaint is against one of the following banks: ANZ … Continued

Ministry of Business, Innovation & Employment/Economic Development

A call centre for various departments. They will refer you to correct department. The following offices are to be found there: NZ Insolvency & Trustee Service, bankruptcies and liquidations www.insolvency.govt.nz Companies Office, search Companies and Personal Property Securities Register, PPSR, via internet terminals on site, Deposit documents for registration, Advice on company formation www.companies.govt.nz Consumer … Continued

Disputes Tribunal

  Disputes Tribunals are: informal inexpensive quick private Disputes Tribunals are not like formal courts. There are no lawyers or judges. Disputes are heard by a referee who has been carefully selected and trained. A referee is someone who will either help you to come to your own solution or will determine your dispute. Any … Continued

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