Christchurch Earthquake Information


EQC Claims enquiry Ph 0800 326 243

Christchurch Earthquake Government Helpline. Available Monday to Friday 7.00am to – 6.00pm and Saturday 8.00am to 1.00pm. Ph 0800 779 997

CERA The agency leading and coordinating the ongoing recovery effort following the devastating earthquakes of September 2010 and February 2011. Ph 0800 7464 2372.

Counselling and Support. Is available to people affected by the Christchurch quake. Call 0800 777 846. The service is available 8am – 11.00pm. It also offers Co-ordinators who advocate to help you through the claims process and accommodation issues.

Red Cross grants: The New Zealand Red Cross 2011 Earthquake Commission has Emergency and Hardship Grants and Bereavement Grants available to those affected by the earthquake. Read more about the grants on the Red Cross website or phone 0800 754 726


Counselling, Information