All queries regarding immigration issues or applications currently in progress should be directed to the Immigration Contact Centre.  Please call 0508 55 88 55 from within New Zealand, or 0064 9 914 4100 from outside of New Zealand.
The Immigration Contact Centre is available from 6.00am Monday to midnight on Saturday.

If you need personalised immigration advice, you must use a Licensed Immigration Adviser or a person exempt from licensing.
Exempt people include New Zealand lawyers.  You can find out more about who can give immigration advice on the Immigration Advisers Authority website.