Christchurch City Council



Civic Offices
53 Hereford Street
Christchurch Central

Postal Address
P O Box 237

(03) 941 8999




The ONLINE WEBSITE: has been set up to allow people to have their say about what the Christchurch City Council is doing and get involved in local issues and projects.
WALKING: Leisure Centres, Walking Groups, Older Adults Active Recreation, Active Christchurch Walk N Talk and Sunday Walk. Walk Christchurch – Short Walks that Explore Your City and surrounds is a comprehensive Guide Book which is available from Council Service Centres, Civic Offices and most Bookshops, Cheap Recreation/Sport Equipment for Hire to Community Groups.

ECO Shop – 191 Blenheim Road, 381 6495. This is a one-stop shop for used whole items or parts of electrical appliances, kitchenware, lighting fixtures, stereos, carpets, furniture, clothing and many other items. Open 7 days, 9am to 5pm.

KERBSIDE RECYCLING and RUBBISH COLLECTION – If you are frail or have a disability you may qualify for the Back Door Assistance Scheme. You need: The application Form from the CCC. A GP or health Practitioner referral. A declaration that there is no one who can take the bins out for you. The rubbish will be collected fortnightly on an allocated day. For information ring 941 8999.
HOUSING – Affordable housing is available to people on low incomes, including elderly persons and people with disabilities. The Ōtautahi Community Housing Trust separately manages all of the Council’s social housing tenancies.
Freephone: 0800 624 456
Landline: (03) 260 0058
Location: 61 Kilmore Street, Christchurch
Hours: 8.30am to 5.00pm, Monday to Friday
RATES – Can be postponed and taken from an estate at death (check with solicitor) or sooner if the property is sold (this option is available to over 65’s who are facing hardship). Also CCC have a Rates Rebate for low income households. You may be eligible if you are single or a couple and your only income is NZ Superannuation and you have no dependant children. The maximum rebate is $595. Pick up a form from a Council Service Centre or Library. Download from


The Christchurch City Council also administers the MAYOR’S WELFARE FUND. How to apply:

Applicants need to make an appointment to see the Mayor’s Welfare Administrator.
Appointments are available Monday – Friday, these can be scheduled by calling (03) 941 8999
It is essential that prospective clients bring with them the following information:
A form of identification, i.e. Drivers Licence or Community Services Card.
A letter from Work and Income NZ stating that assistance is available or unavailable.
A current bank statement stating the applicants name (this is used as proof of financial hardship).
If in employmentt a copy of your last two pay slips.
Evidence of need i.e. invoice for goods, electricity bill, letter from landlord etc
The Mayor’s Welfare Fund can only assist once in a twelve month period.

GRAFFITI HOTLINE – When reporting graffiti ring 0800 824 433. Banks Peninsula residents phone 0800 800 169.

ON-LINE EVENTS CALENDAR – Website: – a hard copy events calendar is published quarterly and is available from Council Service Centres, Libraries and the Christchurch Visitor Centre in the Botanic Gardens, Rolleston Ave.

For community information visit


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