/ Monday – Friday 8.30 – 5.00 The banking ombudsman is a free, external and independent process to help people sort out their unresolved problems with banks. Anyone can use the scheme, including groups of people such as partnerships, clubs and companies, so long as the complaint is against one of the following banks: ANZ … Continued
The Protection of Personal and Property Rights Act 1988 (PPPR Act) introduced the concept of an Enduring Power of Attorney. It is designed to ‘provide protection and promotion of the personal and property rights of persons who are not fully able to manage their own affairs’. There are two kinds of enduring powers of attorney … Continued
Shakti is a specialist provider of culturally competent support services for women, children and families of Asian, African and Middle Eastern origin. Our goal is to facilitate an empowering environment for ethnic women and children so that they live a life free from fear and violence and are able to exercise their rights, choices and … Continued
Stay Dry Products was originally started in 1991. After finding there was a need for incontinence briefs. So the first brief was designed and tested and found to work really well. The orders started coming in and the business began to expand with marketing in residential homes. From there the products also began to expand … Continued
/ Hours: Mon-Fri 8am-4pm. Staff can advise on how to access help to stay at home or how to organise short-term relief care for someone looking after an older person at home. They can give information on the assessment process required to enter long-term rest home or hospital care and entitlements for people receiving residential … Continued
National poison hotline 0800 POISON ( 0800 764 766 ) – This is a 24 hour, 7 days a week number. The National Poisons Centre (NPC), established in 1964, is part of the Dunedin School of Medicine at the University of Otago. It provides a 24-hour, 365-days-a-year free phone service to both health professionals and … Continued
If you are a grandparent raising a grandchild you can get lots of support through Grandparents Raising Grandchildren Trust. A booklet has been published ‘Help for Kinship Carers’ which tells you about the different types of financial support you may be able to apply for. They also have a 76 page book called “Grandparents Raising … Continued
Website: www.retirementvillages.org.nz The Retirement Villages Association’s key role concerns the establishment, promotion and maintenance of standards of excellence by member villages. The RVA requires strict audit and accreditation processes for compliance with a Code of Practice and minimum Operating Standards. The Code of Practice includes standards of care and management; standards of disclosure to residents … Continued
Provide professional counselling services on Gambling related issues. Now funded by Ministry of Health Gambling problem hotline : 0800 654 655 (all calls confidential) Hours Tues 5-9 p.m., Thu night 6-9pm,Fri 12-4pm Maori Gambling Helpline : 0800 654 656 Hrs Wed 5-9pm,Sat 8am noon Mon 12pm-4 pm Pacifika line – 0800 654 657 Debtline specifically … Continued
Broadcasters are obliged by law to maintain certain standards. People have a legal right to make formal complaints if they think the standards have been breached. Formal complaints must be in writing and sent to broadcasters first and they must have procedures to deal with such complaints. If a complainant is dissatisfied with the outcome … Continued
