The current MSD (Work & Income)-accredited medical alarm suppliers are:

ADT Security Ltd                             0800 111 238            adt.nevalone.nz@tycoint.com

VitalCall (Chubb New Zealand)       0800 20 30 40          medical@chubb.co.nz

Freedom Medical Alarms (WFA)     0800 380 280           admin@freedommedical.co.nz

          St John Medical Alarms                   0800 502 323           info@stjohn.org.nz

Securely                                          0800 865 865             info@securely.nz

Tracecare                                      0800 559 720               info@namedicalalarms.co.nz

For complaints about medical alarm suppliers the person should be advised to contact the Telecare Services Association of New Zealand (TSANZ) by:

Email: enquiries@tsanz.org.nz
Free phone 0800 872 699
website http://www.tsanz.org.nz
The complaints officer at TSANZ will help them make their complaint.